Our client is a leader in their field on a global scale who provide soft homewares to the retail industry  

An extraordinary opportunity has become available which presents you with the a role which draws on your current customer service and co-ordinating skills as well as allow you to develop your knowledge in textile distribution and planning by supporting the Planning Manager. 

This role will manage the daily interface with customers, working in partnership with Third Party Logistics and the Strategic Planner  to ensure customer satisfaction and support of business objectives and plans. 

As a global group, our client is able to offer excellent rates, good working conditions and benefits, along with long term ongoing opportunities. 

If you have experience within an Logistics Co-ordinator or Customer Service role, then apply immediately to commence developing  a long term career with this innovative group who know how to reward their team

This is a highly autonomous role requiring solid depth of Supply Chain knowledge. FULL PRODUCT AND PROCESS TRAINING will be provided.  

 Responsibilities include:

Daily liaison and interaction with customers.
Processing Customer orders. 
Extensive liaison with third party logistics supplier
Manage all aspects of end to end support for customer sales orders.  
Carry out logistical functions for sales orders. 
Build and maintain relationships with customer contacts on an on-going basis. 
Provide efficient, prompt, clear and concise answers to internal and external queries
Provide administrative support to the Strategic Project and Planning Manager

To be considered for this opportunity you must demonstrate:  

Strong customer service ethic 
Ability to build solid commercial relationships customers. 
Demonstrated experience and knowledge of Supply Chain and Logistics from Customer Order through the entire cycle to Satisfied Customer Delivery and post Sales processes 
Excellent communication and interpersonal skills. 
Professional, helpful and efficient manner. 
Strong administrative and organisational skills. 
Strong organisation skills and the ability to function effectively within a high pressured environment. 
Ability to learn quickly and grasp new concepts and procedures. 
High attention to detail.  
Good MS Office skills.  

Click below to apply on line or alternatively call Katie or Fernando on 03 9820 1033

To apply online, please click on the appropriate link below. Alternatively, please
contact Fernando Rodriguez on 98201033 or apply@epoch.biz quoting Ref No.EHR002.
Visit www.universalrecruitment.com.au to view more jobs